Terms & Condition

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Hot Comfort (“Hot Comfort” or “the firm”) is the licensed owner of the brand Hot Comfort and the website www.hotcomfort.co.in (“The website” and / or “the site”) and the mobile App “Hot Comfort”. Hot Comfort honours your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by Hot Comfort on the website and / or on mobile App. As a visitor to the website and / or mobile app, you are advised to please read the Privacy Policy carefully. By accessing the services provided by the website and / or mobile app you agree to the collection and use of your data by Hot Comfort in the manner provided in this Privacy Policy.

As part of the registration process on the website and / or Mobile App, Hot Comfort may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number, alternate mobile number and contact details, landmark details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

Hot Comfort will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Hot Comfort website may contain links to other websites and as such Hot Comfort is not responsible, under any circumstances, for the privacy practices of such websites which it does not own, manage or control. The site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site.

Hot Comfort will use your personal information to provide personalized features to you on the website and / or Mobile App and to provide for promotional offers to you through the website and other channels. Hot Comfort will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. Hot Comfort will use this information to preserve transaction history as governed by existing law or policy. Hot Comfort may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. Hot Comfort will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be provided to partners of Hot Comfort for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services and conducting marketing research and statistical analysis of customer behaviour and transactions.

Hot Comfort will not use your financial information for any purpose other than to complete a transaction with you. Hot Comfort does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties, except government and regulatory bodies. In cases where it has your permission to provide products or services you’ve requested and such information is necessary to provide these products or services the information may be shared with Hot Comfort’s business associates and partners. Hot Comfort may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. Besides, Hot Comfort may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the website’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

In the event that Hot Comfort is acquired by another entity or Hot Comfort is merged with another entity, your information would be transferred to the new owners so that Hot Comfort may continue to serve you, even after such merger and / or acquisition.

To protect against the loss, misuse and alteration of the information under its control, Hot Comfort has in place appropriate physical, electronic and managerial procedures. For example, Hot Comfort servers are accessible only to authorized personnel and your information is shared with employees and authorised personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although Hot Comfort will endeavour to safeguard the confidentiality of your personal information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that Hot Comfort will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

Hot Comfort reserves the right to change or make modifications to this privacy policy at any time. It is the User’s obligation to review it frequently. Such changes and clarifications will take effect immediately upon their posting on the website. It would be our endeavour to inform you, through website, about any material changes, if made, to the Privacy Policy. This would make you aware of what information we collect, the usage of the same, and under what circumstances, if any, we use and/or disclose it.

To correct or update any information you have provided, the website allows you to do it online. In the event of loss of access details you can send an e-mail to: [email protected]

Contact Details

Hot Comfort

A/3, Mhatre Plaza, M.G Road, Dahanukarwadi, Kandivali (West). Mumbai, Maharashtra 400067.

Mobile – +91 865500 1124 / +91 720800 1135 Email – Email: [email protected]

You're not going to hit a ridiculously long phone menu when you call us. Your email isn't going to the inbox storage, never to be seen or heard from again. We try to provide the exceptional service

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